Westcorp

Online Payments

Live, Work, Play.

Westcorp strives to continuously improve our residents’ experience, which is why we’re pleased to offer payment options on RENTCafé!

RENTCafé is your online resident portal which allows you to manage your payments, submit maintenance requests, learn about community events and more! There are two easy ways to sign up for and access RENTCafé Resident Portal:

Tip: You’ll need to register with the same email used on your lease, as well as your unique Registration Code – contact our Leasing Office to obtain your code.

Payment Options

We offer a variety of convenient payment options. You can setup one or multiple types of payments for yourself, or between your roommates. Set up and forget with our auto-pay option for variable auto payments, or submit payments monthly when it suits you.

  • ACH or EFT (Recommended; no fee)
    • You’ll need the Institution Number, Transit Number and Bank Account Number which can be found on your online banking app or personal cheque

  • Debit Card (0.75% fee) – Includes Visa Debit and Mastercard Debit
  • Credit Card (1.75% fee) – Includes Visa, Mastercard and American Express
  • Personal Cheque ($25 fee)

Online Payments Setup

  1. Login to RENTCafé on your web browser:  http://bit.ly/rentcafeportal
  2. Click on My Account > Payment Accounts
    • Here you will be able to add the payment type of your choice.
  3. Once you have added a payment type, click the “Auto-pay Setup” tab
    • You will be able to establish your payment schedule, the amount, and start and end dates.

FAQ

  1. What if my debit card does not have a name on it?
    No problem! Simply enter the name that is associated with your debit card account.
  2. I don’t have a personal check, how can I find my banking information?
    Log onto your web banking or phone banking app and search “Direct Deposit Form”, this is the same information that would be provided on a personal cheque.
  3. What if my debit card has more or less than 16 digits?
    As specified above, only Visa Debits or Mastercard Debits can be processed as a Debit Card. If you have an old-fashioned Interac only Debit Card, follow the steps in question 2 to obtain your banking information for a FREE transaction fee!

Have questions? Need help?

Contact our leasing office to find out more!